Now in its sixth year, the achievement celebrates businesses that have earned consistently great traveller reviews on TripAdvisor.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
I was drawn to book the tours by the great descriptions on the website and they were really spot on. James took us and our two children (ages 10 and 6) on two trips.
The first tour was down the Great Ocean Road, which could be boring for kids, but James had our two eating out of his hand very quickly!! The usual stunning sights were all covered, but it was the extras that made the difference – seeing wild kangaroos, koalas, kookaburras, a wander round the rainforest and some beach time. The other highlight was the comfy minivan so we could all snooze on the way back to Melbourne!
The second bespoke tour was down the Mornington Peninsula for wildlife and food. Unfortunately the dolphin sighting boat company cancelled at the last minute, but James had lots of alternatives suggestions and we had a superb day picking (and eating!) lots of strawberries, exploring the maze, fairy hunting, feeding kangaroos, cuddling koalas, going to a honey farm and the most amazing lunch.
During our Australia trip we’ve done a few other sightseeing coach trips (with 40+ on a bus) and these haven’t been a patch on those we went with James. The ability to plan the day around your wishes and being accompanied by James, who is so knowledgeable and friendly, is well worth paying that bit extra. My daughter says she’s coming back to Australia just to go on another trip with James!!
– Hazel and fam, Scotland – who joined us for two fun days on tour
My family and I – a cohort of six, including young children and grandparents – had an outstanding time on I Heart Melbourne’s “Family Friendly City Sights” tour.
Our guide was James, co-proprietor of I Heart Melbourne. Over the course of the four hour tour, James was warm, funny, insightful, and relatable to each member of our group. From sharing a parent’s perspective on bringing little ones around Melbourne, to donning his former city planner’s cap in commenting on the city’s architecture and history, to jokingly preparing to race the very comfortable tour van on Melbourne’s famed F1 circuit, James hit all the right notes with our group. He was super accommodating both to the temperament of our youngest one (two years old) as well as to the speed/pace of the older members of our group.
All in all, it was a completely tailored and unique experience. James was more than willing to answer any questions and to take diversions as our interests/questions emerged. Whereas most tours (especially non-private ones) are really just one way conversations, touring with James inspires real dialogue and camaraderie. By the end of the tour, we had all learned a lot about Melbourne and also felt like we made a local friend along the way. We can’t recommend I Heart Melbourne highly enough.
– Luke and family, USA – who joined us for a Melbourne City Sights family tour
We had the perfect day trip – thanks to tour guide, James, He provided a fabulous day for my husband and I in the Yarra Valley and Dandenong region. We arrived into Melbourne for the day on our cruise boat at around 9am and were greeted by James who took us straight out to the Yarra Valley for a fantastic day of wine tasting and indulging in some local produce along with a wonderful ride on the charming Puffing Billy train. Lunch at the Soumah winery was fabulous. We weren’t sure that packing so much into a day trip would be possible since we were only docked at Melbourne for a short while but James was fantastic at tailoring the itinerary to ensure we saw the best of Melbourne and beyond while also putting our nerves at ease that we wouldn’t miss our boarding call! Thanks James, and we hope you’ll come visit us one day in Everett!
– Glenda and Neil, USA – who joined us for a cruise friendly day out in the Yarra Valley and Dandenongs
Took 3 full day tours with I heart Melbourne. Spent 2 days with James doing the Puffing Billy, Yarra valley and the City highlights and a day with Bruce at Mornington Peninsula. From the day of the inquiry until the drop off the whole experience was amazing. This is one way to enjoy private tours without burning a hole in your pocket. The places they recommended for lunch were great as well. We would definitely recommend I heart Melbourne if you are looking for a personalized experience and we are sure that you will be left with some great memories just like we were!
– Prerit, Singapore – who joined us for three days out on the open road
James took our cousins from Western Australia and friend, along with my sister and myself, on a tour of the Yarra Valley Wineries. What a wonderful experience. James is the absolute perfect host … he is extremely professional and knowledgeable about the Yarra Valley and the myriad of wineries nestled around every corner!! His choice of wineries to visit was outstanding, a brilliant lunch venue with ‘the best’ food, and then a visit to a cheese-maker, topping the afternoon off with a visit to Dame Nellie Melba’s … an absolutely fantastic day. James made the experience a wonderful memory for our WA visitors to take back home with them – they were so very impressed.
My sister Jess and I did the Great Ocean Road tour with James back in November and had the most amazing day! James is an extremely knowledgeable and incredible guide who took us to all the hot spots along the GOR plus Koala spotting and other places that you wouldn’t get to go to on a larger tour. James timed the day perfectly to avoid running into the large tour buses at the main attractions and kept us entertained throughout the day with history lessons, trivia, jokes and Tim Tams! He even taught us a cool iPhone trick to stand in 2 places at once!
Our tour with James was one of the best days we had during our visit in Australia and I would highly recommend I Heart Melbourne tours to anyone who wants to see the Great Ocean Road and have some fun along the way. Looking forward to doing the Yarra Valley tour next time we are back in Australia!
– Melissa & Jess, USA – who joined us for a day of sun, waves and wildlife along the Great Ocean Road
James was an excellent host for our day in the Yarra Valley. He was able to get us delicious cheese and chocolate tastings in between our wine tasting stops. He selected wineries that ranged from rustic to modern, all with a wide range of wine options and knowledgeable and friendly cellar door staff. He was even able to work in a beer tasting stop for my son and a kangaroo sighting for my daughter and daughter in law! Most importantly, James is warm and friendly with a wonderful sense of humor. Although by the end of the day we had made James a part of our family, he was never intrusive. He had an uncanny ability to know when to let our group enjoy the venue on our own and when we needed his guidance and expertise. We’ll be talking about the memories from this tour for years to come!
– Holly and family, USA – who joined us on a private tour of the Yarra Valley
Our private tour with James of “I Heart Melbourne Tours” was the perfect solution for our limited time. He picked us up and started our adventure at 11 am. And because we were only two in our party, we were able to do the tour at our own pace. Aside from the breathtaking scenic ocean view ride, we stopped to spot wild koalas and also feed wild King Parrots. We stopped several times to take photos, have lunch and were lucky to watch wild kangaroos boxing and echidnas crossing the road. We also visited a forrest with the world’s tallest flowering Ash Eucalyptus trees until we reached our destination. The Twelve Apostles is Jaw-Dropping-Beautiful! It was worth the long drive. All this time James made sure we were comfortable. He answered all our questions and requests. He was very friendly, accommodating, informative and had a great sense of humor making our 12 hour tour a delight! I strongly recommend this tour to solo travelers, small groups, families or friends traveling together. The tour is very personalized and you will save time unlike in a big group on a coach/bus. Absolutely the best way to see the Great Ocean Road!
– Bessie, USA – who we had a ball with out on the Great Ocean Road
Regrettably it’s taken me a while to get a review in of the wonderful service and excursion my partner and I had during our visit to Melbourne. From initial contact from the US through to the day of wine tasting in the Bellarine, service and communication were excellent. Pickup was right on time, James’ selections of stops fit perfectly with my goals of visiting smaller boutique properties, and the lunch at Jack Rabbit was delicious. James put us at ease and made us feel like old friends from the moment we left the hotel. We never felt rushed even though we had traveled a good distance. Compared to the pricing and lack of customization I encountered with other tour providers, I Heart Melbourne Tours was refreshingly easy to work with at a reasonable cost considering there were just two of us along. Highly recommended.
– Wade, USA – who joined us on a private tour of the Bellarine Peninsula
My parents and I had a great time exploring Melbourne with the company of James and Bruce. The tours were very personalized with interesting places that the usual tour groups would not visit. We had an enjoyable and comfortable time on the tours.
– Melissa and family, Singapore – who joined us for three days to explore the Great Ocean Road, Phillip Island and enjoy great Australian food and wine
My friends and I were treated to a fabulous private winery tour of the Yarra Valley and we were lucky enough to do so with James. He is such a great host and a very safe and steady driver. The choice of wineries and places to visit was exactly suited to our age group and we had the best day out. I recommend James and his tour company to anybody wanting a special day out in the Melbourne area and surrounds.
– Carol and pals, Western Australia – who joined us for a private tour of the Yarra Valley
At the end of our 4 week stay in Australia, our good friends with whom we were staying for a few days in Melbourne arranged for us to go on “The Great Ocean Road Tour”. James was our host/ guide for the day, and his attention to detail was amazing. Stop off to see kangaroos on a golf course, feeding parrots in the wild, finding koalas up trees – things and places we would never have dreamt of. Lunch was arranged for us, before going to a winery for some samples. One thing which we found impressive was his knowledge, and the fact that by the end of the day, rather an just being our driver/guide, It felt that James was part of our group. Thanks James, we have been on many trips and tours before, but this was the best that we can recall.
– Eric and gang, UK– who joined us for sun, wildlife, waves and wine along the Great Ocean Road and beyond.
What a great day! James had the inside knowledge as to where the best wines
were (Tuck Ridge was the winner on this tour :)) He was a great host, photographer and safe driver. The tour was great value for money.
– Jo and Kat, Sydney – who joined us for a private tour of the Mornington Peninsula
James is very knowledgeable, friendly, and accommodating. We feel like we know a lot more about Melbourne now – both its history and current neighborhoods. We did the Great Ocean Road tour 2 days later and even though we had been along this road a year before, saw many more beautiful spots. We also were delighted with cockatoos, koala, kangaroos, and even a whale sighting! Definitely recommend James for private tours – a great way to get to know Melbourne and the surrounding area.
– Lise & Ann, USA – who joined us for a Melbourne City Sights and Great Ocean Road private tour
James is an amazing guide, he literary knows Melbourne in and out. Had two brilliant days with him. Would definitely choose him again and would recommend him to friends and family. They truly offer a 100% personalized service. Highly enjoyable!!!!!!
– Khusal, United Kingdom – who joined us for two days on an I Heart Melbourne private tour
I booked a tour with I Heart Melbourne for my mum and her friend .. James was very helpful in helping to organise the tour for my mum. Communication was excellent and my mum and her friend had a fabulous time. Bonus for me was the fact James sent me some photos of my mum on her tour .. Thank you James for making the organising so easy for me!
– Angela, New Zealand – who booked her mum and friend on a I Heart Puffing Billy private tour
James, a dedicated family man himself, knew just what frazzled parents of a toddler and baby needed: peace! He provided an iPad full of cartoons for our three year old, baby toys for our seven month old and lots and lots of books and distractions along the way. We got to eat in peace, wine taste in peace and ride in peace. His tour was tailored to what we wanted and he had the rare quality of listening more than talking. James is a peach and we can’t recommend him enough! What a bargain… if you’ve got kids, Just Do It!
– Carla, Kuala Lumpur – whose family took a tailored I Heart Mornington Peninsula family tour
Thanks so much to the team at I Heart Melbourne Tours for making my hens day such a memorable experience. James was a brilliant guide and was very patient with my happy (but vocal!) guests. The wineries that we visited along the Bellarine Peninsula were fantastic and the view back over to the city from Jack Rabbit Estate while we were enjoying lunch…. well that was just spectacular! Thanks again Lauren and James and I will definitely be recommending you to my friends and family.
– Claire – bride-to-be
My group of 4 loved the tour James hosted for us of the Great Ocean Road. His stories about Australian history were very interesting, and the places we visited were amazing. That day was a trip highlight, and is a great memory. Thank you James!
– Kelly, California – who joined us on a Great Ocean Road private tour
Thank you James for a fabulous day! We thoroughly enjoyed our Bellarine Peninsula tour yesterday, very well organised, lots of laughs & great fun! Lunch venue was stunning and we loved all of the wineries we visited. Keep up the fantastic work!
– Bec, South Australia – who joined us on a day in of wine on the Bellarine Peninsula
We took the I Heart Melbourne Tours city tour and we thoroughly enjoyed it. James has a great knowledge of Melbourne which he shares with obvious enthusiasm and passion without getting too bogged down in unnecessary detail. We visited all the main sights and as new arrivals into the city it was a perfect way to get orientated.
– Manpreet, India – who joined us on a City Sights private tour
The kids had a blast! Thanks for going the extra miles to ensure their safety in the car and for the meticulous planning! God bless u and your family.
– Sze Ming, Singapore – whose family enjoyed our tours to the Great Ocean Road, Puffing Billy and Phillip Island
I Heart Melbourne Tours were brilliant right from start to finish. They were so accommodating despite us needing to change our booking regularly in the lead-up to our tour. On the day we met James who was so friendly and again so accommodating and he took us to some beautiful sites, stunning wineries and organised a fantastic lunch for us, and put up with us the whole way. Definitely would book again!
– Matthew – fan of I Heart Mornington Peninsula wine tour
We were taken on a trip with James for our work Christmas outing and it was just great. James was friendly and put up with our shenanigans with a smile. We headed out on a nice walk in the National Park and then to a beautiful lunch spot before a couple of great wineries and a lookout near Arthur’s Seat. James was very accommodating and would recommend the trip to anyone looking to take the hassle out of a day out around the Mornington Peninsula.
– Sarah – who took our Mornington Peninsula private tour
A group of girl friends and I took a day tour last weekend to the Yarra Valley with I heart Melbourne. We had an amazing day! It was a full day, visiting a number of small, boutique-type wineries that none of us had been to before. I was relieved not to go to the more mainstream wineries where the big tourist buses go and we had plenty of time chatting with the winemakers.
James was great and let us set the pace, so we had plenty of time to catch up and chat, as well as sample the wines. I would definitely use I heart Melbourne again and would recommend them. The day was great value, particularly for a private tour, and was great fun. We’re hoping to do it again next year!
– Amanda & pals, Melbourne – who enjoyed a girls day out to the Yarra Valley
We had a blast! Very friendly and flexible, James took us to off-the-beaten-tracks, exquisite places.
We started with a wine tasting plus fresh-out-of-the-oven and coffee combo which was absolutely delightful.
We enjoyed the stunning views of the Yarra valley, along with comments on persons and properties of interest in the area.
We also had a lot of fun with his special contest (ask him!) 😀 He was even kind enough to provide us with the greatest weather! Definitely the tour to book if you were in for a friendly and personalized experience. Last but not least, it is also very fairly priced.
– Melusine, France
Thanks for a fantastic day out along the Mornington Peninsula! My husband and I live in Melbourne and wanted to take our out-of-town guests on a tour of the Mornington Peninsula. Our guide James was fun, easy going and took us to a beautiful lunch location and fantastic wineries after a lovely morning at the hot springs. We found the tour to be great value for money and perfect for our needs as we wanted as much flexibility as possible. We’ll definitely be recommending you guys!
– Sally – fan of I Heart Mornington Peninsula wine tour
In such last minute period prior to our arrival, our wish to visit several interesting places can be managed and customized very well. Thanks a million James. As our first time to Australia, we found enjoyable moments for Puffing Billy, picking berries, seeing koala and kangaroo, visiting Yarra Valley chocolaterie and of course Brighton beach only in one day and on top of it, our kids can enjoy the whole day without feeling boring. We are looking forward to having another tour in Melbourne with I Heart Melbourne Tours.
– Saint & Spica, Indonesia – whose family enjoyed a private family tour
We booked the family-friendly winery tour for 4 adults and 3 children aged 9/7/3. From the start James responded quickly and helpfully to emails, suggesting an itinerary and taking on board ideas of our own. We visited 4 wineries and the chocolate factory, with a delicious lunch in between. Nothing was too much trouble for James and he even took us back at the end of the day to an earlier winery where my son had left his hat. As for the children, who had not been enthusiastic at the idea of a wine tour…….they were in seventh heaven with the cricket set, bubble wands, iPads and much more (plus biscuits!) packed into the boot of the tour car. James was patient, friendly and played endless games of cricket with them whilst we were able to concentrate on the wine-tasting. Overall this was an excellent day out, and also very good value. I feel very pleased I came across this website and this will be a real highlight of our trip to Melbourne.
– Susannah and fam, UK – who spent a day out enjoying wines and more in the Yarra Valley
Dear Lauren, it was a pleasure for us having you as our guide. We really enjoyed the tour, the tasting and your company. Thanks again for the lovely day, we wish you all the best.
– Yulia, Marina, Boris and Elena, Russia – fans of I Heart the Yarra Valley wine tours
As an Executive Assistant I am always very worried about booking tours for various guests that travel from overseas to visit us here in Melbourne – particularly when it is an owner of the company I work for!To that end I cannot thank James and Lauren enough for ‘tailor making’ a private Bellarine Peninsula tour for the owner of my company (visiting from the USA). I explained to Lauren who would be undertaking the tour, their likes, dislikes etc and from there James & Lauren put together a special / unique itinerary.
I received a phone call on Monday morning (after the Sunday tour) to say what a great time was had and how interesting and informative James was – they particularly liked their lunch at Jack Rabbit and loved the private tour at Barrgowan Winery with the owners – a question asked of me was “Where did you find this amazing tour guide / company”.
I Love Melbourne Tours made me look good!!
– Deidre – who we worked with to build the perfect private tour along the Bellarine Peninsula
Dear James, thank you. Caity and Adrian had an absolute blast. You made their trip so enjoyable they just couldn’t stop singing your praise. You did an amazing job. And thank you for the photos. I can’t believe you got Caity to hold those birds as she is so frightened! This will be a photo to remember. Thanks again xx
– Sharan – who we worked with to organise a memorable 21st birthday present for her daughter, to Puffing Billy and beyond!
James our guide was simply great. He helped made sure that we had a great time seeing the sights along the Great Ocean Road with a lot of history and knowledge. Loved the morning tea that was organized too! A very nice touch. The walk through the rain forest was probably the next favourite.
Everything was organized well and we enjoyed ourselves thoroughly. Would recommend to anyone!
– Desmond, Hong Kong – who enjoyed the Great Ocean Road with his family
James is a transplanted Englander and lives with his wife and baby in Melbourne. We were with James for 2 days…first day was a city tour of Melbourne; very informative and entertaining. We were able to hire him again the next day for a tour of the Great Ocean Road. We covered so much ground in the amount of time we had as our cruise ship was to depart that afternoon. We were able to make it out to the Twelve Apostles and loved every minute of this informative tour…James goes the extra mile to make sure his clients are well taken care of. Highly recommend James and his company; you can’t go wrong. Thanks James for a memorable time.
– Sherry & David, California – our private touring guests for two great days!
James was a fantastic guide. My husband and I wanted to take a private tour along the Great Ocean Road from Melbourne to the Twelve Apostles and back. James put together a fantastic itinerary for us including stops in Anglesea, Aireys Inlet (lighthouse), Lorne, Scotchman’s Hill, Kennett River (kualas and parrots), Cape Patton, Apollo Bay (where we had lunch), Mait’s Rest (temperate rainforest), the 12 Apostles and finally Loch Ard Gorge. It was a full day (almost 12 hours from pick-up to drop-off). We highly recommend James if you want a personal, relaxing, enjoyable tour while learning about the history and culture.
– Ann & Carl, Virginia – our private touring guests along the Great Ocean Road
My family and I enjoyed our private tour of the GOR with James! It was a one day trip but we get to visit many interesting place along the GOR.
One of the highlights of our trip was when we get to see Koala colonies in the wild. It was so fun trying to spot the adorable Koalas hanging on the tall Gum Tree! That was a first for us. Another one of my personal favorite sites was the Loch Ard Gorge. The view was breathtaking! Lucky for us, we get to really enjoy the place since it was not crowded with tourists.
It’s really important to bring along someone who is very well versed with the place. James definitely knows his stuff. He was never short of fascinating stories to tell us. A friendly, informative and funny guy! He made the long journey felt shorter.
I’d so recommend I Heart Melbourne Tours to anyone looking for a private tour without ripping off your pocket. The trip was overall PERFECT!
– Shahira & family, Malaysia – who joined us for a private tour of the Great Ocean Road
Did a full day Yarra Valley trip with James, who is an amazing guide and who can complain when the first wines were served at 10am! Some great estates and James really does have a lot of knowledge that he shares with you throughout the day! Second day did a half day City Tour which was also very interesting and finished off with a great lunch! James again thanks for making Melbourne even more interesting!
– Shane, South Africa – who joined James for a private tour for one to the Yarra Valley and around Melbourne City
Had a fabulous day at the Yarra Valley with James today. Excellent local knowledge. James made our day extremely pleasant would definitely book this great company again! Thank you.
– Lisa, Brisbane – a fab guest on a private Yarra Valley wine tour
Thank you James for a fabulous day today. You did a great job pleasing all our group of eight.
– Jane, Brisbane – another fab guest on a private Yarra Valley wine tour
Great day going a wine tour down on the Bellarine peninsula.
– Megan and Adam, Melbourne – who joined us on our charity wine tour to the Bellarine Peninsula
We would like to thank James for a great day! He was so friendly and helpful and put together an amazing itinerary for a day at the wineries! I would highly recommend James and I heart Melbourne tours!! We will definitely be using this amazing service again soon!!
– Bianca, Melbourne – a fan of I Heart Wine Tours!
My sister Vicki Kingdon and her friend Kay Puru said your Bellarine Peninsula charity wine tour was a wonderful event. They were particularly impressed with the tour guide….very knowledgeable and friendly!
– Janine, Melbourne – who purchased tickets for her sister and friend for our first charity wine tour to the Bellarine Peninsula
Thanks James for taking us out; a brilliant time was had by all!
I was especially impressed with the selection of wineries we visited; I’ve been to the Yarra Valley a number of times and aside from Yering Station, had never visited some of these high-end boutique wineries before. Also, the lunch was AMAZING! Zonzo catered brilliantly to my food allergy and we absolutely loved the food; I could not believe how much there was!
All in all, the experience was new, fun and extremely convenient, and I would not hesitate to book with you again.
– Amanda, Melbourne – a big fan of our Yarra Valley wine tour!
We had a girls day out which combined with a fundraising tour kindly organised by I heart Melbourne Tours. James had a lot of “fun facts” that although I live in Melbourne I had never heard before…very interesting!
The tour was well organised, ran on time, was relaxed and visited some beautiful places along the peninsular I hadn’t been before. As a local I would definitely consider them again for a girls day, hens, birthday or any other celebrations… was really fun!
– Leah, Melbourne – who joined us on our charity wine tour to the Bellarine Peninsula
My husband and I joined an I Heart Melbourne wine tour as part of a charity fundraiser.
It was a well-organised and fun day out, touring wineries in an area of Victoria we hadn’t visited previously.
James, our driver, was extremely knowledgeable about the area and provided a light-hearted commentary on our tour, keeping everyone happy on board. The tour bus was comfortable and clean, with plenty of legroom for everyone, no matter where you were sat.
After starting the trip with an opportunity for brunch at Werribee Mansion, James took us on a tour of several superb cellar doors, with ample tasting opportunities led by friendly, non-stuffy winery staff.
Lunch was at the Jack Rabbit winery restaurant, which has breathtaking views over the peninsular. The food was excellent and the range of drinks to accompany it was even better.
The tour was professional from start to finish, giving everyone on board the chance to relax and enjoy the view and the wines. I would highly recommend a tour with James to anyone.
– Annmarie & Mat, UK – who joined us on our charity wine tour to the Bellarine Peninsula
Tour guide James was professional and friendly throughout the tour, and obviously an experienced guide as he knew the area back-to-front (and therefore we were able to avoid the crowds, which was great!).
For us, it was all about relaxing, unwinding, indulging in great food and wine and having someone else do all the planning and the driving.
Our work team had a great day. We highly recommend I heart Melbourne Tours.
– Annike, Melbourne – who heading down the Mornington Peninsula with colleagues on a private wine tour
We had the most wonderful day on tour with you. Everyone is raving about how much fun was had. Already thinking about the next one. Thanks I Heart Melbourne Tours!
– Donita, Melbourne – fan of I Heart Yarra Valley tours
First time tour with James and a couple of friends. Had a great day… informative, entertaining and enjoyable. Thoroughly recommend!
– Ian, Melbourne – who took a private tour to the Bellarine Peninsula and beyond
James took myself and a few friends for a day trip down to Memorial Arch on the Great Ocean Road and then back through Airlie’s Inlet for delight coffee break at Split Point Lighthouse and The Willows to Jack Rabbitt and Scotchmans Hill vineyards near Curlewis.
Apart from the beautiful scenery, James hosting was excellent. His knowledge of local history was amazing and his warm friendly demeanour great. Thoroughly recommend him.
– Gareth, Melbourne – who took a private tour to the Bellarine Peninsula and Great Ocean Road
James hosted a group of my guests to the Phillip Island. He is very accommodating to my guests’ needs and they did not hesitate to give James a thumbs up for his hospitality. Will definitely utilise James’ services for my future guests because I now know that they will be in good hands.
– Danny, Melbourne – who organised a Phillip Island tour for his guests
First time touring with James and we took the wine tasting tour in Yarra Valley. James is very friendly and knowledgeable, introduced us to various wineries in the Yarra Valley. We really enjoyed the trip, highly recommended!!
– Yun Xin, Malaysia – who took a private wine tour of the Yarra Valley
James organised everything for us, two pickup locations, two wineries and an delicious meal at Terindah Estate. I was recommended James from a few girls who had gone with him before and I know why! He made our day a memorable and extremely fun day. Even though we were running behind schedule (our fault of course) James took care of our plans so we didn’t miss out on anything. Everyone enjoyed themselves and was definitely a day to remember. Highly recommend!
– Jen, Melbourne – chief bridesmaid on a hen’s tour of the Bellarine Peninsula
We spent a day and a half with James touring the Great Ocean Road and the city and had a wonderful time! He is responsible, knowledgeable and funny! James listened to our requests and accommodated them perfectly while sharing additional experiences we would have certainly missed otherwise (great koala sightings, bird feeding, flower exhibitions, etc.). I recommend I Heart Melbourne tours to anyone who would like to experience a personalized and flawless visit to Melbourne and surroundings!
– Lydianne, Puerto Rico – who joined us for a day on the Great Ocean Road and City Sights tour
I had a free day during a business trip and wanted to see the Great Ocean Road. I was debating whether to book a bus tour or to spend a little extra for a tailored experience with a smaller provider. I’m very glad I chose the private tour with I Heart Melbourne Tours. We blissfully navigated past the herds of bus tours on the Great Ocean Road, taking our own pace and seeing more offbeat places that a bus could never access. James, my tour guide, was very knowledgeable, friendly, and a pleasure to get to know during the course of our 12-hour day. I can’t recommend James and his company enough.
– Peter, USA – who joined James for a day on the Great Ocean Road
Myself and 4 friends had a fun day with James exploring some of the highlights of the Yarra Valley. James had some suggestions on vineyards to visit and had made a booking for what turned out to be a delicious lunch at Soumah. He was also flexible with the itinerary and happy to work in a few venues we were keen to visit. He was punctual and his transport was clean and comfortable. I would recommend I Heart Melbourne Tours to those looking for a hassle free way to enjoy the sights of Melbourne and surrounds. I will definitely be looking them up next time I return to Melbourne.
– Sophie and pals, Sydney – who joined us for a day in the Yarra Valley
My family went on a private tour with James to The Great Ocean Road and a half day tour in Melbourne City. Both days were just fantastic. From the start, James was very responsive and it was pretty much smooth sail from there. We were blessed with good weather on both days. James was very entertaining and very informative. He was also very organised and the tour was well planned and thought out. I was very impressed with his knowledge of everything Aussie (even though he is British). The private tour was definitely the highlight of our trip to Melbourne. Highly recommended!
– Jessica and fam, Hong Kong – who joined us on a Great Ocean Road and City Sights tour
A great day was had by all when we visited the Yarra Valley. James was an excellent host. We found his to be very knowledgeable and entertaining. We visited a number of wineries not necessarily mainstream which suited us perfectly. Would certainly engage James again on our next adventure.
– Rhonda, Western Australia – who joined us for a day of wine in the Yarra Valley
James was the best tour guide made us all feel relaxed and comfortable kept us on time for each stop without rushing us along. The locations selected were excellent. The absolute highlight of the day was Kellybrook where the staff were extremely knowledgeable and friendly we had a blast!
The little games James played with us also ensured a brilliant fun day out with the girls! Highly recommend if you want to see the yarra valley’s very best with a great host.
– Jessica, Melbourne – who enjoyed a girls day out to the Yarra Valley
My family and I recently spent a wonderful day with James touring the Yarra Valley. We were looking for a wine tasting tour that would be family friendly since we were traveling with a three year old. James planned the perfect day for all of us with visits to several special wineries and the Healesville Sanctuary. He was extremely helpful with the little one and made sure everyone had a great experience. I would definitely recommend I Heart Melbourne for any tours in the Melbourne area.
– Rose, USA – who enjoyed a family day out in the Yarra Valley
Thank you James for your wonderful hospitality! Recommend I Heart Melbourne! James is professional, friendly and very knowledgable! We had a great day!
– Kristen, Queensland – who enjoyed a day out eating and drinking great food and wine in the Yarra Valley and Dandenongs
We had a group of 5 for our winery tour. Had a fun day with James. He took us too some fabulous wineries and a picturesque lunch at Jack Rabbit. The views over the bay were amazing complimented with great food and wine. James was friendly and fun and we would thoroughly recommend his tour company. We will do another tour with him when we visit Melbourne next.
– Katherine and pals, South Australia – who enjoyed a day out drinking wine along the Bellarine Peninsula
We had a great 4 days tour with James in Melbourne. Our group including the 3 toddlers had loads of fun. He was flexible with the itinerary and had good ideas where to visit that’s fun for both kids and adults. Highly recommended.
I recently had the pleasure of visiting the Bellarine Peninsula on a winery tour with James as our guide. We visited 4 wineries and Werribee Mansion. Lunch was at Jack Rabbit winery overlooking Corio Bay, just stunning! My friends and myself had a fantastic day and would thoroughly recommend I Heart Melbourne Tours. Can’t wait to do another tour when I am next in Melbourne.
– Sandra, South Australia – a lover of the Bellarine Peninsula
I would highly recommend I heart Melbourne tours. We went on a private tour to the Great Ocean Rd. almost a year ago now. James is a fantastic tour guide and our two kids who are both special needs kids loved him. We can’t wait to go on another tour when we come down to Melbourne next!
– Jo & fam, Brisbane – who took a memorable trip down the Great Ocean Road
Had a flying visit to Melbourne from the UK to attend a friends party and had one spare day which we spent with James on the Great Ocean Road. This really is a bespoke tour and James is happy to amend the tour to your wishes, eg more time on the beach, long lunches etc. The Great Ocean Road is incredible and James is the perfect guide, easy to talk to, very knowledgeable but also lets you have a rest when you need it ( jet lagged). Highly recommended.
– David & fam,UK – who took a memorable trip down the Great Ocean Road
We had a wonderful family day in the Yarra Valley, thank you James! My Dad came from France where he lives (and work in wine business), this tour was a perfect birthday gift for him (and for my partner and I by the same occasion!). James arrived at our place perfectly on time and then the adventure started…
He drove us in the beautiful Yarra Valley, through the more stunning routes, and made us discover some gems wineries. The selection of places was perfect, from the small family winery to the biggest ones… James carried us from one place to another, following our own rhythm while sharing many stories about the region with us.
I strongly recommend ” I heart Melbourne “
– Eglantine and fam, France – who took a memorable trip out to the Yarra Valley
Excellent City Tour with the perfect guide. The visit time (5 hours) is enough in order to have a good vision of the city.
– Jose, Spain – who we showed around the City Sights
In April 2015, we visited Australia because we got a really cheap ticket to Melbourne from Hong Kong. Melbourne was almost an afterthought, as we were so infatuated with the idea of getting our intra-regional flight to Sydney. Thanks to James and I Heart Melbourne Tours, we gained a great appreciation of Melbourne all of its sophistication. We did a family friendly wine tour of the Yarra Valley; it was awesome. James took us to numerous great wineries. While my wife and I participated in the tastings James played with our two boys: cricket, soccer, etc. The next day, he took us on a tour of the Great Ocean Road. We got to see the 12 Apostles, kangaroos, koalas, and all kinds of native Aussie critters. James was super knowledgeable and very flexible. If we go back to Melbourne James and I Heart Melbourne will be my first call.
– Dethou and fam, Hong Kong – who took a memorable trip out to the Yarra Valley
Melbourne was one of our port stops on a cruise we were taking. Our time in Melbourne was limited and we wanted to see as much as we could. I had contacted James prior to booking and he designed a fabulous half day tour. He included the major sites as well as some of my requests. Our half day tour was much longer than we had expected. James is very knowledgble and we could tell he has a great love for his city. It was wonderful to have such a personalized tour and not be herded around on a large tour bus. On your visit to Melbourne be sure to book with James!
James was very flexible in organizing our 2 day tour. He was knowledgable, friendly, gracious and took us exactly where we wanted to go. He completely suited our needs while visiting Melbourne.
– Wendy,USA – who enjoyed Melbourne City Sights and the Great Ocean Road
We had a wonderful trip with James in the Yarra valley, Dandenong and puffing billy steam train. There was seven ladies for James to deal with and he did so brilliantly, all had a wonderful day out and the wineries he chose for us to visit and have lunch were all amazing.
– Karen & pals, Australia – who enjoy a day out in the Yarra Valley and beyond
James organised a wonderful day for my husband’s birthday. With a group of friends and kids ranging in age from 1-8 we had a lot of fun exploring the Yarra Valley. The fruit picking and tractor ride were a real highlight for the kids and lunch was beautiful food catering for a range of needs, and very enjoyed by the kids. James knew a lot about the wineries abd chose some beautiful and unique spots. He was very flexible and it made for a fabulous day enjoyed by everyone.
– Sarah-Jayne, family & pals, Melbourne – who enjoy a day out in the Yarra Valley and beyond